798ph Privacy Policy

This Privacy Policy applies to all personal data collected and processed by 798ph ("we," "us," "our") in connection with your use of the 798ph online casino platform at 798ph.vip, including all associated games, services, promotions, customer support interactions, and account management features.

798ph is committed to protecting the privacy and personal data of all registered players and platform visitors, particularly Filipino users whose data is protected under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. This Policy is intended to inform you — clearly and in plain language — about what personal data we collect, why we collect it, how we use and protect it, and what rights you have over it.

By registering a 798ph account or using any part of the 798ph platform, you acknowledge that you have read, understood, and agree to the data practices described in this Privacy Policy. If you do not agree with this Policy, please discontinue use of the platform and contact us to close your account.

For the purposes of applicable data privacy law, 798ph is the data controller responsible for the personal information of registered players and platform visitors. As data controller, 798ph determines the purposes and means by which personal data is processed in connection with the operation of the Platform.

A Data Protection Officer (DPO) has been designated to oversee 798ph's data privacy compliance obligations. Players may contact the DPO directly with privacy-related queries, data subject access requests, or complaints via the contact details provided in Section 13 of this Policy.

798ph collects personal data through the following channels: account registration, identity verification processes, gameplay activity, payment transactions, customer support interactions, and platform usage. The categories of personal data we collect are described below.

3.1 Registration and Identity Data

• Full legal name as it appears on a Philippine government-issued ID;
• Date of birth (for age verification — you must be 21 or older to use 798ph);
• Philippine mobile number (used as primary account identifier and for OTP authentication);
• Email address (where provided);
• Residential address;
• Government-issued identification document details (e.g., PhilSys National ID, passport, driver's licence, UMID) collected during KYC verification.

3.2 Financial and Transaction Data

• GCash account number or wallet identifier (used for deposit and withdrawal processing);
• Bank account details provided for bank transfer withdrawals (BPI, BDO, Metrobank, etc.);
• Deposit and withdrawal transaction records, amounts, timestamps, and method;
• Wagering and game session history, including bet amounts, game type, and outcomes;
• Account balance history.

3.3 Technical and Usage Data

• IP address and geolocation data at time of login and transactions;
• Device identifiers, operating system, and browser type;
• Session duration, pages visited, and game interactions on the platform;
• Cookies and similar tracking technologies (see Section 7).

3.4 Communications Data

• Content of customer support interactions (live chat transcripts, support ticket content);
• Records of promotional communications sent to and received from the player;
• Complaint records and dispute correspondence.

3.5 Data We Do Not Collect

798ph does not collect or store full payment card numbers. Card payments processed via Visa and Mastercard are handled through PCI DSS-compliant third-party payment processors. 798ph does not have access to full card numbers at any point in the transaction process.

Under the Data Privacy Act of 2012, 798ph processes personal data on the following legal grounds:

• Contractual Necessity: Processing required to fulfil our obligations under the 798ph Terms and Conditions — including account management, game provision, and payment processing;
• Legal Obligation: Processing required by Philippine law, including PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), and orders from competent Philippine authorities;
• Legitimate Interests: Processing necessary for 798ph's legitimate business interests, such as fraud prevention, platform security, responsible gaming monitoring, and service improvement — where these interests are not overridden by your fundamental rights and freedoms;
• Consent: Where consent is required by law or where we rely on consent as the legal basis — for example, for optional marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

798ph does not sell, rent, or trade personal data to third parties for commercial purposes. We share personal data with third parties only in the following circumstances:

6.1 Service Providers and Technology Partners

798ph works with third-party providers who process personal data on our behalf, including: licensed game software providers (such as JILI, Evolution Gaming, PG Soft, and similar); payment processing partners (GCash, banking intermediaries, card networks); cloud hosting and server infrastructure providers; customer support platform operators; and fraud detection and KYC verification service providers. All such providers are bound by data processing agreements that require them to maintain appropriate data security standards and prohibit the use of player data for any purpose other than the contracted service.

6.2 Regulatory and Law Enforcement Authorities

798ph is required by Philippine law to disclose certain player data to relevant authorities, including PAGCOR, the Anti-Money Laundering Council (AMLC), and other competent Philippine law enforcement agencies. Such disclosures are made strictly in accordance with applicable legal requirements and are limited to the data specifically requested by the relevant authority.

6.3 Corporate Transactions

In the event of a merger, acquisition, or sale of all or part of 798ph's business, player data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and any resulting material change to this Privacy Policy in advance of the transaction being completed.

6.4 With Your Consent

In circumstances not covered by the above categories, 798ph will seek your explicit consent before sharing your personal data with any third party.

798ph uses cookies and similar tracking technologies to operate the platform, remember your session state, protect against fraud, and analyse platform usage. The categories of cookies used on the 798ph platform are as follows:

7.1 Strictly Necessary Cookies

These cookies are essential for the 798ph platform to function and cannot be switched off. They are set in response to actions you take, such as logging in, navigating between game categories, or making a deposit. Without these cookies, parts of the platform will not work correctly. No consent is required for strictly necessary cookies.

7.2 Functional Cookies

Functional cookies allow the platform to remember your preferences and settings — for example, your preferred language, game lobby view, or recently played games. Disabling functional cookies may result in a less personalised platform experience.

7.3 Analytics Cookies

Analytics cookies allow 798ph to understand how players interact with the platform — which game categories are most visited, where players encounter issues, and how navigation flows are used. This data is processed in aggregate and is used solely to improve the platform experience. Analytics cookies are subject to your consent.

7.4 Security Cookies

Security cookies are used to detect and prevent fraudulent login attempts, session hijacking, and other security threats. These cookies are strictly necessary for platform security and cannot be disabled without compromising account protection.

798ph retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following specific retention periods:

• Account data and KYC records: Retained for a minimum of five (5) years following account closure, as required by PAGCOR regulations and Philippine AML law (Republic Act No. 9160, as amended);
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with AMLC reporting requirements;
• Customer support records: Retained for three (3) years from the date of the relevant interaction;
• Marketing consent records: Retained until consent is withdrawn and for three (3) years thereafter as evidence of consent status;
• Technical and access logs: Retained for twelve (12) months, after which they are anonymised or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of individual identities. Where data is subject to an active legal hold — for example, in connection with an ongoing regulatory investigation or legal proceeding — standard retention periods are suspended until the hold is lifted.

798ph implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and 798ph servers;
• Encryption at rest for sensitive data categories including identity documents and financial data;
• One-way cryptographic hashing for password storage — 798ph staff cannot read your password;
• Multi-factor authentication requirements for account access and sensitive account changes;
• Role-based access controls limiting internal access to personal data on a need-to-know basis;
• Regular security assessments and penetration testing of the 798ph platform and infrastructure;
• Incident response procedures for the detection, investigation, and notification of personal data breaches, including mandatory notification to the National Privacy Commission (NPC) where required by law.

While 798ph takes extensive precautions to protect your personal data, no method of internet transmission or electronic storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 798ph will notify affected players and the NPC within the timeframes required by Philippine law.

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, registered 798ph players have the following rights with respect to their personal data: